Global Head of CRM/Sales Applications, Kuehne + Nagel Management AG
Andreas Kleine has been with Kuehne + Nagel Management AG since 2007, currently as VP Sales & Marketing Processes and Systems.
After studying electrical engineering, Mr. Kleine worked for companies such as Mummert und Partner in Hamburg, Sanofi Aventis in Frankfurt in the areas of CRM, DWH and ETL processes.
At Kuehne + Nagel, Mr. Kleine implemented and rolled out a global CRM system, among other things, for which he is still responsible today. Furthermore, he implemented a data warehouse reflecting the group-wide data, which today is the basis for implementing data strategies from the customer's point of view with the version to be able to propose the next-best-action at any time in the future to ensure optimal customer satisfaction.
Another focus area that Mr. Kleine is working on is setting up a group-wide data governance initiative, which he is currently anchoring in the company.